Refund Policy

We want you to be satisfied with Captain Arbash Pro Training System. This policy explains how refunds are handled for our subscription plans.

1. Free Trial

Every new subscription includes a 7-day free trial. You may cancel at any time during the trial period without being charged. No refund is necessary since no payment is taken during the trial.

2. Monthly Subscriptions

Subscriptions renew automatically on a monthly basis. If you cancel, your access continues until the end of the current billing period, and you will not be charged again — we do not provide prorated refunds for partial months already paid.

3. Refund Requests

If you believe you were charged in error, or experienced a technical issue that prevented you from using the Service, please contact us within 14 days of the charge. Refund requests are reviewed on a case-by-case basis and processed through our payment provider, Lemon Squeezy (lemonsqueezy.com), who acts as the Merchant of Record for all transactions.

4. How to Request a Refund

Email us at coach.arbash@gmail.com with your account email and the reason for your request. You may also contact Lemon Squeezy's support directly, as they process the payment on our behalf.

5. Non-Refundable Circumstances

Refunds are generally not provided for: change of mind after the trial period, partial-month usage, or accounts terminated for violation of our Terms of Service.