CAPTAIN ARBASH PROPrivacy Policy
This Privacy Policy explains how Captain Arbash Pro Training System ("we", "us") collects, uses, and protects information when you use our Service.
1. Information We Collect
- Account information: your name, email address, and phone number when you sign up.
- Client data you enter: names, phone numbers, physical measurements, photos, and health-related notes for the clients you coach. This data is entered and controlled by you as the trainer.
- Usage data: basic technical information such as device type and browser, used for troubleshooting.
- Payment information: processed entirely by our payment provider, Lemon Squeezy (lemonsqueezy.com) — we do not store your card details.
2. How We Use Information
- To provide and operate the Service, including generating plans, reports, and AI-assisted analysis.
- To manage your subscription and billing via Lemon Squeezy.
- To communicate with you about your account or updates to the Service.
3. Client Health-Related Data
The Service allows trainers to store body measurements, posture-scan photos, and related fitness data for their clients. This is entered voluntarily by the trainer and is used solely to provide coaching features (progress tracking, AI posture analysis, corrective plans). You are responsible for obtaining appropriate consent from your clients before entering their data.
Client portal. A trainer may send a client a permanent private link that shows, without an account, the client's training program, nutrition plan and progress (photos and measurements recorded by the trainer) on one page, and lets the client send updated data through an upload link. The link reveals only that client's data and grants no access to anything else, and the trainer can disable it at any time. The portal includes a voluntary physical-activity readiness questionnaire; its result (ready / needs medical review), the signing name, the date and the yes/no answers are stored and visible only to the client's trainer. Clients are advised not to share the link with others.
Master Coach (plan review). If you use the optional Master Coach · Expert Eye service, the training plan file, your current weight, goal, level, notes and three body photos (front, side, back) that you choose to send are stored and made visible only to the reviewing coach, solely to prepare your written report. Photos are sent only with your explicit consent and are removed after 30 days from the date of the reply; your request history and the report remain in your account until you delete them or delete your account. The review is general fitness guidance, not medical advice.
Retention after a free trial. If your free trial ends and you do not subscribe, the photos and videos uploaded to your account (including those sent by your clients through private pages) are permanently deleted 7 days after the trial ends. Your plan text and other data remain saved. You can subscribe at any time before that date to keep your files.
Client upload links. A trainer may send a client a private link through which the client can voluntarily upload body photos, short video clips (up to 10 seconds each) and body measurements, without creating an account. The client must confirm consent on the upload page before sending. The submitted material is delivered only to the trainer who issued the link, links expire after the validity period chosen by the trainer, and each link accepts a limited number of files. The trainer is responsible for how this material is used and may delete the request at any time. The client may ask the trainer, or contact us, to have this material removed.
Emailing a plan to a client. When a trainer chooses to email a plan to a client, a PDF of the plan is generated, stored at a private link, and the link is sent to the email address the trainer enters. The sent plan file is automatically deleted 14 days after it is sent. We do not use the client's email address for any other purpose and send no marketing messages to it.
Client-submitted health answers. A client who opens a nutrition link from their trainer may optionally answer a few lifestyle and health questions (medications or chronic conditions, supplements, foods avoided, work type, sleep, training schedule). The answers are held as a pending draft visible only to that trainer, are added to the client file only if the trainer approves them, and are deleted on approval or dismissal, or automatically after 30 days.
4. Third-Party Services
We use the following third-party service providers to operate the platform:
- Supabase — for secure database storage and authentication.
- Lemon Squeezy (lemonsqueezy.com) — for subscription billing and payment processing (acting as Merchant of Record).
- Cloudflare R2 — for storing photos and video files uploaded by trainers and by their clients through upload links.
- Resend — for delivering the emails that carry training-plan links to trainers' clients.
- Netlify — for website hosting.
5. Data Storage & Security
Your data is stored securely with industry-standard encryption in transit. Access to client data is restricted to your own trainer account via row-level security controls.
6. Your Rights
You may request access to, correction of, or deletion of your account data at any time by contacting us. Deleting your account will remove your stored client data from our active systems.
7. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.
8. Contact
For privacy-related questions, contact us at payments@captain-arbash.com.